Privacy Policy
Last updated: November 10, 2026
1. Introduction
This Privacy Policy explains how MixTuTu.com (“MixTuTu”, “we”, “us” or “our”) handles information when you visit our website and use our online tools. By using the website, you acknowledge this policy.
2. Information you provide
When you use a tool, you may select and upload files for processing. If you contact us, we may receive the name, email address and message that you choose to provide. Please do not upload sensitive personal information unless it is necessary for your request.
3. Uploaded files and processing
Files submitted to our tools are used to provide the requested conversion, compression or editing service. Temporary files are intended to be stored privately and automatically removed according to the website’s configured retention period. Processing results may remain available for a limited time through a download link. Do not treat the service as permanent file storage.
4. Technical information
Like most websites, our hosting environment may process technical information such as IP address, browser type, device information, requested pages, timestamps and error or security logs. This information may be used to operate, secure and troubleshoot the website and prevent abuse.
5. Cookies and similar technologies
The website may use essential cookies or session technologies to maintain security and provide site functionality. If analytics or advertising features are enabled, those services may also use cookies or similar technologies according to their own policies and your available settings.
6. Advertising
This website may display advertisements, including advertisements provided by Google AdSense. Third-party vendors, including Google, may use cookies to serve ads based on a user’s visits to this website or other websites, subject to their settings and policies. Visitors can review Google’s advertising and privacy controls through Google’s own settings and policy pages. We do not control third-party advertising technologies.
7. Sharing of information
We do not sell personal information submitted directly to us. Information may be processed by our hosting, security, email, analytics or advertising providers where needed to operate the website, or disclosed when required by law, to protect rights and safety, or to investigate abuse.
8. Data security and retention
We use reasonable technical and organizational measures intended to protect information. No website or internet transmission can be guaranteed completely secure. We retain information only for as long as reasonably needed for the purpose for which it was collected, subject to operational, legal and security requirements.
9. Children’s privacy
Our tools are general-purpose services and are not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, contact us so we can review the request.
10. Your choices and requests
You may choose not to upload a file or provide optional contact information. You may also contact us to ask about personal information you have submitted. We may need to verify a request before taking action and may retain information where legally or operationally necessary.
11. Third-party websites
The website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this policy.
12. Changes to this policy
We may update this Privacy Policy when the website or applicable requirements change. The revised version will be posted on this page with an updated date.
13. Contact
For privacy questions or requests, please use our Contact Us page.
Need help? Contact the MixTuTu team.